Shipping Options – European Union
Standard Shipping
Flat Rate: from 12.99 € – 36.99 €
Estimated delivery: 2–14 days.Depending on your location
Express Shipping
from 12.99 € – 49.99 €
Estimated delivery: 2–7 days. Depending on location
Spain & Portugal — 2 Day Express Service
For mainland Spain and Portugal, we offer 2 day express delivery once your parcel has been dispatched from our fulfilment centre. This applies Monday–Thursday; parcels dispatched on Fridays will arrive the following Monday.
Cold Shipping (Spain, Portugal, France Only)
Express Cold Shipping with one thermal medical container (EU): 3–4 days – €99.98
A thermal container is not required for cold delivery as we use cold delivery transportation — it is simply useful for portable storage once received.
Cold Shipping Without Thermal Container
Spain: €19.99
Portugal: €19.99
France: €49.99
Pre-mixed Pens
For all pre-mixed pens, we ship exclusively via Cold Shipping to Spain, Portugal, and France.With special cold delivery transportation
Transit time: 2–3 days (€49.99).
No ice packs are used, as all parcels travel in a fully temperature-controlled van. To maintain optimal product stability, Cold Shipping dispatches take place Monday–Thursday only.
Vials & Nasal Sprays
For standard vials and nasal sprays, you may choose either normal or express shipping. These products do not require thermal containers, as they are not pre-mixed.
Once the parcel has left our facility, it is solely the customer’s responsibility to track the shipment using the tracking details provided